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Wednesday, August 15, 2018

Internet Connectivity Update - August 15, 2018 9.00pm

I am pleased to report that at this time just about everything is up, connected to the internet and running. The main part of campus has been up since around 10.00am today. All the dorms were taken off-line and the access points and network switches in the dorms were updated and reconfigured. Again the good news is that most of them are now up and connected. 

We are still working on it tonight and expect the only thing to be down in the morning to be a couple of dorms that need new equipment, which should be here tomorrow.

We are still seeing some errors, but the config changes and updates have made the network connections stable. We can now turn our attention to fixing the remaining errors.

I want you to know who it is when I say, We are.... The people who have been working until the wee hours and then coming back after are few hours sleep are those in the Network Services group. These people understand how central to our mission it is to have technology operating and ready to do business. They have worked very hard and with great expertise to remedy this problem. University networks have an interesting characteristic. We make significant changes over the summer to avoid major disruptions during the academic year. However, the first time these changes get tested with any load is when the students start returning! Most times there are no significant problems. And then there are the other times...

Thank you again for bearing with us during these past couple of days.

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