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Wednesday, October 24, 2018

Will Banner live on? Where is the VoIP Conversion project up to? Is there an app for that?

Banner??

Pop quiz--How long has Harding been using Banner/Oracle as its core student information system, Finance/HR system, Admissions and Advancement systems?
          A) 10 years           C) 15 years
          B) 20 years           D) Too long
          E) None of the above

As part of our strategic plan, we are currently exploring alternatives and future roadmaps for Banner. This does not mean we will be automatically replacing Banner (and that would include many of the other systems connected to Banner), but are actively looking at other options. We are also asking Ellucian (the company that "owns" Banner) to show us their development road-map beyond Banner 9!

What Other Systems?

There are not many options really.
          1. Ellucian (Banner)
          2. Campus Management (Nexus) - this is being implemented at Lubbock and                            Lipscomb, and being used at ASU-Beebe
          3. Workday - chosen to replace Poise, Banner and PeopleSoft for the entire                              University of Arkansas system.

          4.  Unit 4

All the newer systems are cloud-based and have CRM (Client Relationship Management) built in.  

When Is It Going To Happen?
The research and investigation is underway.  We make our last payment under this contract with Ellucian in August 2021.  We pay a year in advance.  So we have time, and if we were to change, we would minimize "double payments!"

How Will I Be Affected?
The simple answer is - yes!  There is no doubt things will be different from Banner 9.  However, I suspect there are not too many of us reading this who are using Banner all day. Most Banner users are use Banner more as a casual user. Many of us will rarely use Banner directly. We all use what is in Banner but access it through our portal, Pipeline.  We are confident that our portal will also change!

Do We Really Have To Change?
The answer is yes and no.  We can certainly stay with Banner as long as Ellucian will maintain and enhance the product.  But even with that scenario, change is going to happen e.g. Banner 8 to Banner 9.  So in essence, the real answer is yes.  Whether that change is to enhanced versions of Banner or to another product is yet to be determined.

Whichever way we go, we will do our best to keep you as informed as possible of what is happening with this project.

The Answer to the Pop Quiz?

While a number of people would like to answer D, the answer is C --15 years.


Updates from Brackett Library



The 2018 lectureship audio and video files are now available in Brackett Library’s online institutional repository, Scholar Works at Harding. Past lectureships, starting with the year 2014, are located on this site. The repository also contains digitized collections from the Ann Cowan Dixon Archives & Special Collections, faculty and student research, Harding publications, and Harding doctoral dissertations.

Brackett Library is also happy to announce that students and faculty can self-reserve the newly named Henry Terrill Conference room located on the second floor of the library. Patrons can go to https://ht-confroom.youcanbook.me/ to find available times and reserve this space online. Reservations are for groups of 6 – 15 people and can be made up to 30 days in advance. Room amenities include a large white board and a 65” SMART TV with HDMI and wireless access. More details can be found on the reservation page.


DormNet helps people get “unstuck” …



Dr. McLarty made this statement recently at a Welcome Dinner to a group of student workers who returned to campus a week early to participate in a rigorous week of training and twelve-hour workdays. These students are called DormNet Assistants (DNAs for short), and they work in IS&T.

This group of 15 student workers, managed by Lora Fleener, runs the DormNet Help Desk. They support the Harding student body with all computer-related issues. Two of the 15 student workers are Senior DNAs – they help supervise and assist the other DNAs.

The DNAs handle everything from “my computer doesn’t work” or “I can’t log into my Pipeline account!” to “how do I make this laundry app work?” or “Help! My computer just crashed!” They are on the “front line” when something goes wrong. They get to answer the phone when things go very wrong. They help students get “unstuck.”


Recently, before school started, DormNet was able to assist different groups of students and help them get their computers ready for school to start. One of the most fascinating things to watch is a group of recently-trained student workers help international students set up their computers, all of which are in a foreign language. In these pictures, DNAs were helping the Chinese students set up their computers. None of the DNAs has training in Chinese, but somehow they were able to work together and get the job done.
Dormnet Assistants help a group of Chinese students.


As displayed on the entrance to the IS&T offices, Colossians 3:17 says: “And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through Him.” And then a few verses later in Colossians 3:23-24: “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving.”

And for DormNet, that means we help people get “unstuck.”






There is an App for That - Canvas Teacher App


Have you been away from your computer and realized you need to send a
quick announcement to your Canvas course? Did you know Canvas has an app that
will allow this and much more?

Canvas has multiple apps available, including the teacher app for iOS
and Android devices. The Canvas Teacher app allows teachers to grade
assignments, provide feedback and conveniently communicate with students from
your mobile device.

For more information, check out the Mobile Guides - Canvas
Teacher
page in the Canvas Guides or download the Canvas Teacher app from the
App Store or the Play Store.



VoIP Update


As announced in this article from April, the conversion to VoIP is nearly complete. The only devices left on the old telephone switch are a few fax machines and we have been turning off sections of the old phone switch as we proceed.

We have tried to convert all of the devices on that switch, but we may have missed some. If you have any phones or fax machines that are in an obscure location or seldom used, please try them and assure that they work. If they don’t work, please call 4100 and enter a ticket so we can convert them.