As you have probably heard, some fiber cable was cut on Friday. It was cut by a contractor helping us complete repairs following the fire in the mechanical building behind the Health Sciences buildings late last year. The cut fiber took out internet and VoIP services to the following locations:
- Thornton
- American Studies
- Kendall Dorm
- Searcy Hall
- Sears Hall
- Women's Laundry
- Honors/International House
- Sears/Searcy Mechanical building
- Transportation Office in the house that was previously the Nurse's Office
- ARAMark's Ritter connection - their cable runs from Heritage, through Thornton to Admin and out on our Ritter presence there.
- The Bookstore
- All phones in the various buildings because they had been moved to VoIP.
- All CATV in these buildings since we distribute the signal over fiber to the building machine rooms.
- Some security cameras
That is quite a list!
Of course, people from IS&T and the contractor are working over the weekend to restore services. It is a big job.
It is estimated that the fiber will be repaired on Monday, hopefully by Monday morning.
It would have been possible to move all of these connections to our redundant routes and test to assure the new routes worked. This option may have restored services a bit earlier, but not too much.
Given this was the first weekend of Spring Break, we decided to push ahead with the repairs and not re-route to the redundant loops. We apologize for the inconvenience. We understand that some students did not get access to Canvas in order to complete some work before going on Spring Break. Thanks to those faculty who accommodated this.
We will let you know when the repair has been completed.
